PRIVACY POLICY- We respect your privacy and we are committed to the protection of personal information. We collect personal information to assist us in providing you with services as well as information on other services and products offered by us. We collect personal information from you in a number of ways including: (a) directly from you, such as when you enter your personal details on our website (for example in our online contact form orduring the order process), when you provide information by phone or in documents sent by fax; (b) when you are recommended to us by one of your friends; (c) from our affiliated companies; (d) from your representatives; (e) from publicly available sources of information; (f) from credit-reporting and fraud-checking agencies and credit providers for credit related purposes such as credit worthiness, credit rating, credit provision and financing; (g) from our own records of your dealings with us; or (h) when legally required to do so.

Your personal information may be used by us: (a) to identify you; (b) in providing services to you and the administration and management of those services; (c) to provide you with information on either products and services offered by us; (d) in undertaking risk assessment and management; or (e) in gathering data necessary for our organisation's functions including dealings with credit reporting agencies, financial institutions including our own bankers, service providers, our professional advisers, including our accountants, auditors and lawyers, insurers and industry groups having a legitimate reason to receive such information. We do not provide any personal information provided by you to any third parties other than to our affiliated companies or where required by law or as set out in this Privacy Policy. We will not sell, trade or rent your personal information to others. We may provide aggregate statistics on users of our website to third parties such as advertisers, but these statistics will include no personally identifying information.

If you provide us with personally identifiable information, you may receive from time to time, telephone calls, emails including our email newsletters or direct marketing containing promotional material. You agree to receiving e-mails from us including information not only on the areas of interest you have indicated but all types of news and information on our other services and products. If you do not want to receive them, please contact us. You may be asked to indicate your preference to receiving promotional material, when submitting information to us.We co-operate with law enforcement agencies as required by law. We may employ other companies or individuals to provide certain services such as analysing customer lists, providing marketing assistance or consulting services. These third parties may have access to information needed to perform their function but cannot use that information for other purposes.

All reasonable steps are taken to correct information held where the information is not accurate, up-to-date and complete. All reasonable steps are taken to ensure that all information is treated confidentially, kept secure and protected against unauthorised use and is maintained only for the purpose for which it is intended. Your e-mail address will not be distributed to any third party.You have the right to access your personal information and requests for information about our Privacy Policy are welcomed. The copyright and related rights in all material sent to you belongs to, is licensed to or is authorised for use by Australian Old Vine Wines you to print or download extracts from this material for your personal use only. None of this material may be used for any commercial or public use, stored in or transmitted to any other website or distributed in any form without the prior permission of Australian Old Vine Wines.